- Order on-line and pay by PayPal. If you experience difficulty Contact Us to leave a message. Your order will be processed directly via email.
- Mail in order and pay by Check or Money Order.
Shipping & Delivery
- Drawing sets: USPS First Class Large Envelope.
- Kits: USPS First Class Parcel or UPS Ground.
- International orders: USPS First Class or Priority Mail International.
- Express orders and special shipping instructions: Contact Us to leave a message.
- We reserve the right to ship your order by another method if it is less expensive. The difference will be credited back or refunded to you.
- For international orders, kits will be shipped in a box, not a large envelope as quoted. There is no extra charge for this service.
Returns & Replacements
- After receiving your order, if anything is missing or damaged, please Contact Us. We will make every effort to correct the situation at no cost to you.
- All products sold by Downriver Tools have a full money-back guarantee. If you are not satisfied with your purchase, for any reason, return the unused item for a full refund.